Shipping:
Most orders placed before 11AM EST will ship same business day. | If the order is unable to be processed and shipped the same day and is listed as "In Stock" the order will be shipped within 24-48 hours from time of order. | All orders placed on Friday will be shipped Monday or the next business day if a holiday is the next day. | All Special Order pieces will be shipped upon arrival of the product or as requested by the purchaser. | Any orders placed over the phone and paid by check, cash, or money order are not subject to the listed quantity of product at the time of order. It is subject to the listed quantity at the time payment is received. | Saturday delivery is only available upon request. For Saturday delivery please contact us by 800-464-4804. | Customer has 3 business days to report any missing or damaged parts from date of receiving any merchandise. | Shipping Time is calculated in BUSINESS DAYS, and does not include Saturdays, Sundays, and/or UPS shipping holidays. |
Returns:
We want you to be happy! If you're not completely thrilled with something you buy on www.aaimnovelties.com you have 30 days to return it by mail. Customer service will need to help you with oversized, perishable, damaged or defective items, so please give them a call at 1-800-464-4804. Refunds:
We'll process your refund right away-within 30 days at the absolute most. It will... - Be in the same form of payment
- Equal the "total unit price" of the items printed on your packing slip
- Exclude shipping and handling (unless there was a shipping mistake), gift wrap and other service charges
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